At neravindasite, we collect various types of information to provide you with our financial services and improve your experience on our platform. Understanding what information we collect helps you make informed decisions about your privacy.
Personal Information
We collect personal information that you voluntarily provide to us when you register for an account, use our services, or contact us. This includes:
Technical Information
When you visit our website or use our services, we automatically collect certain technical information:
We only collect information that is necessary for providing our financial services and complying with Canadian financial regulations. We never collect more information than required for these purposes.
Information from Third Parties
We may receive information about you from third parties including:
| Data Type | Collection Method | Purpose | Retention Period |
|---|---|---|---|
| Account Information | Direct input | Service provision | 7 years after account closure |
| Financial Data | User submission | Transaction processing | 7 years as required by law |
| Usage Analytics | Automatic collection | Service improvement | 2 years |
| Communication Records | Email, phone, chat | Customer support | 3 years |
How We Use Your Information
We use the information we collect for several important purposes that directly relate to providing you with quality financial services:
Information Sharing and Disclosure
We understand that your financial information is sensitive. We only share your information in specific circumstances:
When we work with third-party service providers, we ensure they meet our strict privacy standards and are bound by confidentiality agreements. These providers only have access to information necessary for their specific services.
Your Privacy Rights
Under Canadian privacy laws, you have important rights regarding your personal information. We respect these rights and have established clear procedures for you to exercise them:
You can request a copy of all personal information we hold about you, including how we've used it and who we've shared it with.
If you believe any information we hold about you is incorrect or incomplete, you can request that we update or correct it.
You can request that we delete your personal information, subject to legal and regulatory requirements we must follow.
You can request that we provide your information in a structured, commonly used format for transfer to another service.
Where we rely on your consent to process information, you can withdraw that consent at any time.
You can object to certain types of processing, including direct marketing communications.
To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
Protecting your information is one of our highest priorities. We've implemented comprehensive security measures to safeguard your data:
Despite these measures, no method of transmission over the internet is 100% secure. We continuously monitor and update our security practices to protect against emerging threats.
International Data Transfers
While neravindasite operates primarily in Canada, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure:
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:
You can control cookie settings through your browser preferences, though this may affect some functionality of our services.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal requirements. Our retention periods vary based on the type of information:
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
We encourage you to review this policy periodically to stay informed about how we protect your information.
Regulatory Compliance
neravindasite complies with all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation. We also follow industry-specific regulations that apply to financial services.
Our privacy practices are subject to oversight by the Office of the Privacy Commissioner of Canada and other relevant regulatory bodies. You have the right to file a complaint with these authorities if you believe your privacy rights have been violated.